مقالات

 Can I update my information while my order is being processed?

Unfortunately, your information cannot be updated while your order is being processed. You can...

 Do I get a Site Seal when I purchase an SSL Certificate?

Ventureer does not currently sells SSL certificates.

 Do we offer SSL certifications ?

Ventureer does not currently sells SSL certificates.

 Do you support SFTP?

SFTP is activated if you have SSH access. SSH access is currently disabled for security reasons.

 How can I find my client ID?

Your client ID is listed on your invoice as the first half of your invoice number. It is also...

 How can I find out what my plan includes?

Details of the ventureer plans can be found at: www.ventureer.com

 How do I add another domain to my account?

You can add unlimited domains to your ventureer account. For help and videos please go to:...

 How do I cancel my account ?

With ventureer.com you can cancel your account at ANYTIME.The easiest way to do this is to open a...

 How do I pay an invoice ?

You can pay an invoice by logging into the support center at http://www.ventureer.com/billing...

 How do I pay with PayPal ?

When you are placing your order with ventureer.com you are given only the option to pay by...

 How do I transfer my domain name from my old host to ventureer?

If you are looking to transfer your domain name you currently have hosted or registered elsewhere...

 How do I update my contact information ?

You can update your billing contact information in the support center at...

 How do I view my information in your system?

You can view all of your personal and billing information at your customer portal. Your login...

 How do I view my invoices ?

You can view your invoices by logging into your  customer portal using your billing username and...

 How do you log into Support & Billing?

You can log into your ventureer.com billing account by going to Client Portal at...

 How long do you keep my account details in your system?

We keep account details in our system for 30 days after a cancellation has taken place, but under...

 I ordered an SSL or static IP and now my site is down.

When you order a SSL we assign a static IP to your account. A static IP is required for securing...

 I'm trying to place an order and get an 'Charge declined' error message.

This message usually appears when you don't have enough funds to cover the cost of the invoice...

 I've lost my control panel/billing logins

If you have forgotten or lost your username or password you can have your welcome email resent,...

 If I cancel my account after 30 days can I get a refund with your anytime money back guarantee?

As we offer an 30 Day money back guarantee.  For further information on this please review the...

 If I cancel my account, can I reactivate it?

Your account can´t be reactivated by ventureer if you cancel it. We deleted all the data from our...

 What does ventureer.com charge for hosting?

Our Hosting Plans with Prices are described in http://www.ventureer.com/Hosting.html

 Where are your Terms & Conditions located ?

You can view our Terms & Conditions on the footer of our website ventureer.com and at...

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